Question 1

How much of my team's time does this require?

Accepted Answer

Minimal. We self-navigate your product and codebase. We need 1-2 hours per week of access to a subject-matter expert (usually an engineer) for technical reviews. Everything else (writing, editing, structuring, publishing) is on us.

Question 2

How does your AI + human process actually work?

Accepted Answer

AI handles first drafts, research synthesis, and content structuring. Every page then goes through two human review stages: an engineer verifies technical accuracy, and an editor ensures clarity and consistency. AI makes us 2-3x faster. Humans make us accurate.

Question 3

What documentation platforms do you work with?

Accepted Answer

All of them. Mintlify, GitBook, ReadMe, Docusaurus, Notion, Confluence, and custom-built docs sites. We've worked across the ecosystem. If you don't have a platform yet, we'll recommend and set one up.

Question 4

How is this different from hiring a freelance technical writer?

Accepted Answer

A freelancer writes pages. We build systems. We handle architecture, tooling, AI acceleration, ongoing maintenance, and optimization. And we scale with your release cadence. A freelancer can't sprint when you're shipping daily.

Question 5

How fast can we see initial results?

Accepted Answer

First deliverables within 5-10 business days. A full documentation system architecture within 2-3 weeks. Most clients have a complete, live documentation overhaul within 60-90 days. From there, we maintain and improve.

Question 6

Do you handle sales enablement documentation, or just technical docs?

Accepted Answer

Both. We produce API references, developer guides, quickstart tutorials, onboarding flows, integration docs, sales collateral, knowledge base articles, and internal documentation.

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